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SHIPPING & DELIVERY

360 Fitness Solutions uses variety of LTL (Less Than Truckload), motor freight companies, and van line carriers. Our consistent volume of daily shipments allows us to secure the most competitive rates and pass the savings on to our customers. Our most popular and commonly used carriers are FedEx Freight, YRC Freight, R&L Carriers, TNT Freight, Daylight Transport, and ConWay Freight.

How long will my order take to arrive?

Depending upon the lead time of your order; minimum 2-weeks and up to 10-weeks for a full gym package, your order will be packaged in less than 2 days after completion of all order items, and scheduled for pickup to be shipped.

Average Transit Times

Northeast: Up to 1-3 Business Days
Southeast & Midwest: Up to 3-5 Business Days
Mountain: Up to 4-7 Business Days
West:Up to 5-9 Business Days

How can I track my shipped order?

Once your order has been picked-up by the shipping carrier, we will provide you with PRO number (tracking number) and carrier website, where you can find an up to date estimated delivery status and date.

Where is my order shipping from?

Most orders will be shipped from one of our two New York warehouse locations. Some new equipment orders will be shipped directly from the manufacturer to your door. A 360 Fitness Solutions representative, at your request, will notify you of the shipment from location and estimated delivery date.

TRACKING YOUR ORDER

Once your order has been picked-up by the shipping carrier, we will provide you with a number (tracking number) and carrier website, where you can find an up to date estimate delivery status and date.

ALL ORDERS SHOULD ALWAYS BE INSPECTED PRIOR TO ACCEPTANCE!

In event that your order damage in transit, make note on the BOL (Bill of Lading) that the driver has with him/her. If the damage is MINOR (e.g. cracked or dented covers, scratched paint, missing end caps, broken console, etc.) please make note on the BOL (Bill of Lading) and ACCEPT shipment.

Can 360 Fitness Solutions deliver AND install my products?

For those lucky enough to be located in the New York, New Jersey, and Connecticut area, 360 Fitness Solutions can professionally deliver and install your products into any location. We will test and calibrate each unit to ensure the best product experience every time. If you are located outside of the Northeast region, 360 Fitness Solutions has established a network of trusted professional delivery and installation companies that can meet your needs. If you are purchasing a full used gym equipment package, 360 Fitness Solutions can have one of its experienced fitness experts fly to your location, who will design, coordinate, and execute your gym plan efficiently.

Difficulty

Easy: 1-2 People
Moderate: 2-3 People
Hard: 3-4 People, disassembly required
Very Hard: 3-4 People, disassembly required

Commercial Machines

Treadmills (~250-500 lb.): Hard
Ellipticals (~200-350 lb.): Moderate
Steppers (~130-175 lb.): Easy
Exercise Bikes (~125-195 lb.): Easy
Spin Bikes (~100-145 lb.): Easy
Rowers (~50-130 lb.): Easy
Strength Equipment (~75-1000 lb.): Very Hard
Specialty Equipment (~50-450 lb.): Moderate
Stepmill, Jacob’s Ladder, Endless Rope, Absolo, etc.

Get a Shipping Quote

If you’re an fitness equipment dealer or gym equipment exporter we can help supply your clients with top quality commercial gym equipment. Just Contact Us Today at +1(631) 517-1737 or message us below for SPECIAL PRICING!

    Shipping Procedure

    Once we are ready to ship your order out, we begin the packaging process which sometimes takes a day or more depending on the number of pieces you ordered. Once the product ships out we will send you an email with the tracking number and instructions on how to track your shipment online. We ship using freight carriers such as YRC (Yellow Freight), Roadrunner Transportation, New England Motor Freight, Old Dominion Freight Line, A. Duie Pyle, and Fedex Freight. They operate similar to UPS or Fedex but are not quite as reliable. However we are here to assist you in the shipping process, so please feel free to ask us any questions if they have not been answered in the information provided below.