Frequently Asked Questions
SUPPORT & RESOURCES AREA
360 Fitness Solutions is dedicated to providing the best customer support in the fitness industry. We’re here to work with you and provide you with all the resouces you may need. If you have a any questions send us an enquiry, via email us at [email protected] or call us at (631) 517-1737.
NEED FITNESS EQUIPMENT SUPPORT?
Is It Time To Replace Your Equipment? Give us a call and we will guide you to the right piece of equipment for you. Your needs may be simple or or a little more complex. We can help you find what will work for you. We are your Fitness Equipment Support Specialist. 360 Fitness Solutions provides fitness equipment support as well as helpful information such as videos and articles to help assist you with your equipment repair.
360 Fitness Solutions uses variety of LTL (Less Than Truckload), motor freight companies, and van line carriers. Our consistent volume of daily shipments allows us to secure the most competitive rates and pass the savings on to our customers. Our most commonly used carriers are FedEx Freight, YRC Freight, R&L Carriers, TNT Freight, Daylight Transport, and ConWay Freight.
Most Items Will Ship Within 5-7 Business Days out of our Warehouse tracking will be updated once item ships from our Location. Depending upon the lead time of your order; minimum 2-weeks and up to 10-weeks for a full gym package, your order will be packaged in less than 2 days after completion of all order items, and scheduled for pickup to be shipped.
Yes we certainly do, please call us +1(631) 517-1737 to fill out an online application . We have different , no interest payment plans for individuals and or commercial customers.
Please feel free to order online or give one of our Fitness professional to assist you with your order by calling us at +1(631) 517-1737
Remanufacturing process includes stripping the machine down to the bare frame. The frame goes through our sanding and prep department. Then it goes to our paint department to get a new coat of paint in your choice of color.
Our Servicing process is suitable for a buyer on a budget. In this instance we will hand pick equipment from our large inventory that is already in good working condition and has minimal cosmetic issues.
In addition to arranging and delivering your gym equipment we can preform white glove installations in your home or commercial facility.
You’re more than welcome to visit our warehouse, but please give us a call beforehand to set up an appointment on +1(631) 517-1737